FAQs
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Are the books on Vintage Value Books brand new or used? At Vintage Value Books, we specialize in selling used books. Our collection consists of pre-owned books that are in good condition and have been carefully inspected for quality.
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How do I search for books on your website? To search for books, you can use the search bar located at the top of our website. Simply enter the title, author, or keywords related to the book you are looking for, and our website will display relevant results.
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How can I place an order? To place an order, follow these steps: a. Find the book you want to purchase by searching or browsing through our categories. b. Click on the book to view its details. c. Select the desired quantity and click on the "Add to Cart" button. d. Review your cart and proceed to checkout. e. Provide your shipping and payment information to complete the order.
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What payment methods do you accept? We accept various payment methods, including credit/debit cards, net banking, and digital wallets as supported by ourĀ RBi-approved payment aggregator. We use a secure payment gateway to ensure the safety of your transactions.
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How much does shipping cost? Shipping costs may vary depending on your location and the weight of the books. The shipping charges will be calculated and displayed during the checkout process. We strive to provide affordable shipping options for our customers.
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How long does it take to receive my order? The delivery time depends on your location and the shipping method chosen. Generally, it takes 5-7 business days for orders to be delivered within India. International shipping may take longer. You will receive a tracking number to monitor the progress of your shipment.
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What is your return policy? We have a hassle-free return policy. If you receive a book that is damaged, not as described, or if you have any other valid reason for return, please contact our customer support within 7 days of receiving the order. We will guide you through the return process and provide a refund or replacement. You can view the complete policy in the link provided at the end of the website.
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Can I sell my used books to Vintage Value Books?Ā No, we are not sourcing from Individual contributors yet.
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Do you offer any discounts or promotions? Yes,Ā we strive to make reading easy on the wallet and the planet at www.vintagevaluebooks.in. We have bundled offers throughout the year to make it sweeter for you, our valuable customer.
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How can I contact your customer support? If you have any further questions or need assistance, you can reach our customer support team by emailingĀ vvb@vintagevaluebooks.in or calling +91-93604-52270. Our support team is available Monday to Saturday 10AM to 8 PM to assist you. Alternatively, you can use the WhatsApp chat button in our website or leave a message using the contact us form.
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